Refund Policy

Refund Policy

At WeGrowX2 Digital Limited, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may or may not be granted.

1. Non-Refundable Services

All payments made for subscription plans, promotions, and digital services on our platform are non-refundable once the service has been activated or delivered. By completing your payment, you agree to this policy.

2. Duplicate Transactions

If you are mistakenly charged more than once for the same transaction, please notify us immediately. Upon verification, we will issue a refund for the duplicate payment.

3. Failed Transactions

In cases where your payment is deducted but the service is not delivered due to a technical error, please contact our support team. Once confirmed, the amount will be either refunded or credited to your account wallet.

4. How to Request a Refund

To request a refund for eligible cases, please send an email to support@wegrowx2.com with the following details:

  • Full Name
  • Registered Email Address
  • Transaction ID
  • Reason for refund request

5. Processing Time

Approved refunds will be processed within 7–14 business days, depending on your payment provider or bank.

6. Contact Us

For any questions about this Refund Policy, please reach out to our support team at support@wegrowx2.com.